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The recent airport strike at Brussels’ major airports, Zaventem and Charleroi, have caused significant disruptions. This has led to the cancellation of all flights to and from these hubs, affecting at least 42,000 passengers – 32,000 departing and 10,000 arriving. These strikes are happening as around 1,000 cleaners, security staff, and hospitality workers from various European trade unions are protesting for better wages and working conditions.
Unexpected disruptions like these can severely impact both business and leisure travellers. This post will explore how you can better prepare for and mitigate the risks associated with airport strikes.
What to do During an Airport Strike?
Typically an airport strike would affect a small number of flights, with airlines relaxing their ticket policies to rebook you on the next available flight. However, in the rare scenario of a total airport shutdown, such as the recent disruptions in Brussels, it might be more challenging to navigate.
Here’s how to effectively manage the situation:
Stay Calm and Informed
The first step is to remain calm. Panic can lead to poor-decision making. Make sure to regularly check for updates from your airline, airport, or travel risk management provider. Be sure to follow official social media and news channels for real-time information on the situation.
Contact Your Airline
Reach out to your airline as soon as you learn about the strike. They may be able to provide an alternative flight through if they are any available seats. This process could take a long time, so be prepared for it and consider using online chat services or mobile apps for quicker assistance.
Prepare for Delays
Prepare for potential delays by buying or bringing essential items like snacks, water bottle, and a portable charger. However, you could also consider seeking accommodation nearby, most airlines offer hotel vouchers for stranded passengers. It would be valuable to look for these options if applicable.
Be Flexible With Your Plans
Be open to alternative routes or travel dates. Most airlines will allow you to change your booking without a fee in the event of strikes. If your airline is unable to provide a solution, exploring other alternative modes of transportation or booking a refundable ticket on another airline can also be beneficial.
Document Everything
Keep records of all communications with airlines, including flight confirmation numbers and any changes made to your itinerary. This could be crucial for insurance claims or disputes regarding compensations later. For more information on making a refund claim, we highly recommend this article by money.co.uk.
Utilise Travel Insurance
If you have travel insurance, check your policy to understand what is covered during disruptions. Most policies include coverage for cancellations, delays, and additional expenses incurred due to strikes. Contact your insurance provider for guidance on the claims process.
How NGS Can Support You During an Airport Strike
At Northcott Global Solutions, we understand that airport strikes can create significant stress and uncertainty for travellers. This is why we offer a range of comprehensive solutions designed to help you navigate these disruptions smoothly and effectively.
Here’s how we support clients during airport strikes:
24/7 Emergency Assistance
We have a dedicated 24/7 team available to provide real-time assistance and guidance during airport disruptions.
Alternative Routes/ Transportation
NGS can provide personal protection, ground support, and advice on alternative secure routes of travel where needed during strikes. We can also provide alternative transportation, including private charters and more.
Crisis Communication
Our Aurora app provides real-time updates on strike activity and offers information on alternative airports and safe airlines to use, ensuring you’re always one step ahead during disruptions.
Travel Risk Management
We conduct thorough risk assessments in advance of airport strikes. We conduct reconnaissance work to assess the number of people attending the strikes and understand the reasons for it. This allows all eventualities to be covered.
We are committed to providing you with support to ensure a safe and seamless travel experience. With our comprehensive solutions, you can travel with confidence knowing that you have a trusted partner by your side, ready to assist you during any unexpected airport disruptions. Reach out to us today to learn more about how we can help you navigate travel challenges effectively.
