At Northcott Global Solutions, we understand that travel risk management isn’t just about ensuring safety, it’s also about saving costs too. Since the war in Ukraine started in 2022, we’ve been a key partner for clients operating in Ukraine’s high-risk environment, ensuring business continuity amid ongoing conflict and geopolitical tensions.
This particular case involves a client who needed to maintain a constant presence in Kyiv and Lviv for their business operations. The case study is just one example of how we’ve successfully navigated crises and provided tailored security solutions while delivering significant cost savings.
Background Information
Location: Ukraine
Services:
Our Client had to maintain a consistent presence in Kyiv and Lviv for their business operations. With the complex security landscape in Ukraine, where risks can escalate rapidly; securing a safe environment for their team while staying within budget constraints was a challenge.
Mission
NGS’ mission was to provide business continuity for the client’s critical operations in Kyiv and Lviv and create a comprehensive security solution tailored to the client’s specific needs.
Strategy
Our strategy involved multiple steps:
1. On-Ground Intelligence and Strong Local Partnerships.
NGS has cultivated strong relationships with trusted service providers in Ukraine.
These partnerships are not just transactional; our local partners are integrated into the client’s team, providing real-time intelligence and support that are critical for the client’s safety.
2. Tailored Risk Mitigation:
At NGS we understand that each trip is unique, which is why we conducted a thorough security risk summary prior to every task.
This assessment is aligned with the client’s operational goals and budget. We ensure that the level of security provided is proportionate to the risks identified, without overburdening the client financially.
3. Close Protection and Logistical Support:
NGS deploys professional close protection officers who are embedded with the client 24/7. These officers are not just security personnel; they have developed an in-depth understanding of the client’s routines, preferences, and operational needs.
Additionally, our team supports all logistics, including border crossings and the provision of armoured vehicles, ensuring that the client can move safely and efficiently.
Result
The client was able to maintain uninterrupted operations in Ukraine, thanks to the tailored security solutions provided by NGS. Our approach allowed the client to focus on their core business activities, knowing that their safety and logistical needs are expertly managed. The consistent positive feedback from the client is a testament to the effectiveness of our security team and the strong relationships we have built on the ground
Summary
Challenge:
- Client needed a consistent presence in Kyiv and Lviv despite complex and rapidly changing security risks.
- The main goal was to ensure personnel safety while adhering to budget constraints.
Solution:
- On-Ground Intelligence & Local Partnerships: NGS leveraged trusted local service providers for real-time intelligence and support.
- Tailored Risk Mitigation: Conducted security risk assessments prior to each task, aligning security measures with operational goals and budget.
- Close Protection & Logistical Support: Deployed 24/7 close protection officers and managed logistics, including border crossings and armoured vehicles.
Results:
- Client maintained uninterrupted operations in Ukraine with NGS’s bespoke security solutions.
- Positive client feedback reflected the effectiveness of NGS’s security strategies and local partnerships.
