When a major mining company expanded operations deep into Brazil’s interior, its in-house security team faced an overwhelming task. The environment was remote, the infrastructure uneven, and the safety expectations high.
They turned to NGS for help — not just to fill gaps, but to build a sustainable model for safety, medical response, and aviation standards across multiple sites.
Operating in isolated regions of Brazil brought daily challenges. The client’s limited local resources struggled to manage:
Unpredictable regional security conditions
Gaps in medical infrastructure and evacuation options
Inconsistent aviation safety standards between operators
Each issue posed real risks to staff safety and business continuity. The client needed a partner who could align every area of risk — from ground transport to air operations — under one cohesive framework.
NGS embedded expertise directly alongside the client’s Regional Security Manager, creating a unified approach built around ISO 31000 principles.
NGS conducted full Security Risk Assessments for every site and trained the local guard force in conflict management, personnel screening, and incident response.
When senior executives visited Brazil, NGS provided Close Protection, secure transport, and VIP coordination — ensuring safety from arrival to departure.
Brazil’s aviation quality varies widely between operators. NGS introduced minimum aviation standards, audited private charter providers, and set up a joint Flight Safety Committee to improve oversight.
A deployed NGS aviation consultant also worked on-site to upgrade the client’s municipal airstrip — improving safety inspections, driver training, and emergency drills under national aviation authority (ANAC) guidance.
NGS’ medical specialists performed hospital audits across São Paulo, Rio de Janeiro, Brasília, Goiânia, Manaus, and Belém. They also audited the client’s own hospital, identifying opportunities to cut costs and raise care quality for staff and families.
Together with the aviation team, NGS designed a rapid medical evacuation plan tailored to the remote mine site — ensuring any injured worker could be assessed, stabilised, and transported to advanced care without delay.
NGS’ integrated approach delivered measurable impact:
A documented reduction in security incidents across multiple sites
Higher compliance with ISO 31000 and internal safety benchmarks
Improved readiness for medical and aviation emergencies
A long-term framework that now guides the client’s operations nationwide
By combining proactive planning, on-the-ground training, and continuous improvement, NGS helped the client turn a high-risk environment into a stable, well-protected operation.
