In critical situations, efficient coordination is crucial to ensure safety and well-being. When a patient in Madagascar realised the limitations of local healthcare facilities, they considered a medical evacuation. NGS stepped in to assess emergency medical transport options, minimising further risks and ensuring access to necessary medical care.
Learn how NGS can support you when timely and informed decisions are essential for well-being.
Emergency medical transport is used for the urgent transfer of patients who require critical care. It involves air ambulances, ground ambulances, and specialised medical teams to ensure the patient receives the necessary care. Therefore, it plays a crucial role in minimising health risk and improving patient outcomes.
When a patient requires continued treatment but is too unstable to travel without medical supervision a safe transport option is essential. Additionally, if local healthcare facilities are limited, transferring the patient ensures they receive the proper medical care needed.
A patient was initially admitted to a medical facility in Madagascar. However, the lack of cooperation from local staff was jeopardising the patient’s health and our client considered a medical evacuation. Therefore, they contacted NGS with a request to explore emergency medical transport options. We set a clear goal: to transfer the patient to a better-equipped facility in South Africa as soon as possible. Our team assessed all options to ensure safe, efficient transport for the patient’s critical situation. Next, we presented a detailed breakdown of these options to the client, so they could make an informed decision for the patient.
Once the client decided on emergency medical transport based on our suggestions, we facilitated the patient’s safe transfer to South Africa. Our rapid coordination minimised further risks and ensured access to better-equipped medical facilities. We prioritised the patient’s safety and well-being throughout the process, resulting in appropritate medical treatment. After the transfer, we continued supporting the client by assisting in retrieving all necessary medical information from Madagascar. This was crucial to ensuring continuity of care in South Africa, enhancing the patient’s recovery and outcome.
