Crisis Management During the Protests in the UK

Protests can cause significant danger to businesses and organisation in key urban areas. The recent protests in the UK highlights the challenge of ensuring the safety of both staff members and the continuity of business operations. 

Discover how NGS can help you proactively secure your business operations through our reactive security solutions, that prevent disruptions before they happen.

Background Information

Location: United Kingdom

Services:

The recent wave of protests in the UK posed serious risks to businesses, especially those with offices in key urban areas. With tensions rising and demonstrations becoming increasingly unpredictable, organisations are challenged with ensuring both the safety of their staff and the continuity of their operations.

The Goal

The primary objective was to safeguard client staff and maintain uninterrupted business operations during the UK protests.

Our Strategy

NGS implemented a comprehensive, multi-faceted strategy that combined real-time intelligence gathering with proactive security planning:

1. Proactive Security Measures

We worked proactively to enhance overall security for our clients by conducting detailed risk assessments and audits of their office locations. This included reviewing and upgrading security protocols, as well as providing staff with security awareness training to prepare for potential unrest in the future.

2. Timely Incident Alerts

We provided real-time, customised incident alerts to keep clients informed of the protests and their proximity to high-risk areas. These alerts were tailored to meet each client’s specific needs, allowing them to take precautionary measures based on accurate and timely intelligence.

3. Deployable Protection Officers

For clients in high-risk areas, we deployed protection officers on-site. Positioned strategically, these officers deterred potential threats and responded swiftly to any incidents, ensuring that staff felt secure and protected throughout the unrest.

Result

Our swift response during the UK protests ensured our clients’ staff and operations were safeguarded. With rapid deployment of protection officers and real-time intelligence, they felt secure and informed.

Tailored security updates and on-site assessments allowed them to operate smoothly, while the presence of our officers provided additional reassurance and safety amidst the unrest.

Summary

Challenge:

  • Businesses across the UK faced significant risks due to the unpredictable nature of the protests, with staff safety and operational continuity being primary concerns.
  • Clients in high-risk areas required additional on-the-ground protection to safeguard employees and assets.

Solution:

  • Real-Time Incident Alerts: We closely monitored the evolving protest landscape, delivering up-to-the-minute intelligence and tailored alerts to each client.
  • Ongoing Risk Analysis and Mitigation: Our team carried out comprehensive security risk assessments, strengthened existing protocols, and delivered security awareness training.
  • Enhanced Security Measures: NGS quickly deployed protection officers to high-risk locations, ensuring an immediate security presence.
  • Reassurance Through Presence: The deployment of protection officers provided a visible and reassuring security presence for employees in affected areas.

Results:

  • Enhanced the safety and preparedness of our clients during the protests.
  • Clients felt reassured and confident in their ability to maintain operations.

This case study demonstrates NGS’s ability to provide fast, personalised support, ensuring businesses can navigate high-risk situations effectively.

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